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Privacy Policy

Last updated: [Insert date]

QASR Collections (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit or use our website, place an order, or interact with us in the course of our trade-focused e‑commerce business supplying hotel and hospitality products.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

QASR Collections is a UK-based trade supplier of luxury hotel amenities and hospitality products.

For the purposes of data protection law, QASR Collections is the data controller responsible for your personal data.

Contact details:
Email: contact@qasrcollections.co.uk
Telephone: +44 7884 545453

2. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide Directly

• Name

• Business name

• Job title

• Billing and delivery addresses

• Email address

• Telephone number

• Account login details (for trade accounts)

• Order details and purchase history

• Payment-related information (processed securely by third‑party payment providers)

• Communications you send to us (emails, enquiries, messages)

b) Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Referring website links

This information is collected using cookies and similar technologies.

3. How We Use Your Information

We use your personal data for the following purposes:

• To create and manage trade accounts

• To process and fulfil orders

• To manage payments and prevent fraud

• To communicate with you about orders, enquiries, or account matters

• To provide customer support

• To improve our website, products, and services

• To comply with legal and regulatory obligations

• To send marketing communications (where you have opted in or where permitted by law)

We will only use your personal data where we have a lawful basis to do so.

4. Lawful Bases for Processing

We process your personal data under the following lawful bases:

• Contractual necessity – to fulfil orders or manage trade accounts

• Legal obligation – for tax, accounting, or regulatory compliance

• Legitimate interests – to operate and improve our business, provided your rights do not override these interests

• Consent – where you have explicitly agreed (for example, marketing emails)

5. Marketing Communications

We may send marketing communications relating to our products or services if:

• You have opted in, or

• You are an existing trade customer and the communications relate to similar products

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails, or

• Contacting us directly

6. Sharing Your Information

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

• Payment processors

• Delivery and logistics providers

• Website hosting and IT service providers

• Accounting and professional advisers

All third parties are required to handle your data securely and in accordance with data protection law.

7. International Transfers

Your data is primarily stored and processed within the UK or EEA. Where data is transferred outside these regions, we ensure appropriate safeguards are in place.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

Payment transactions are encrypted and handled by secure third‑party providers. We do not store full payment card details.

9. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Meet legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.

10. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, please contact us using the details above.

11. Cookies

Our website uses cookies to enhance functionality and analyse site usage. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy [link if applicable].

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be posted on this page.

13. Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk

QASR Collections
Luxury Hotel Supplies | Trade E‑Commerce